David Hobbs

 We recommend that clients do a simple back-of-the-envelope calculation to determine if they have the resources they need for a site migration.  One response we've heard more than once goes something like "Why estimate?  I'

How do you even get started in your planning for a large Web Site migration?  Of course, you want to have strong Web Strategy, Web Governance, and Web Team in place.

  Definition of back channel communication: "'Grapevine' or informal communications that travels parallel to (and sometimes ahead of) official channels in an organization or society" from BusinessDictionary.com. Of course, the "real work" of organizations is usually done informally, so unofficial communication is extremely important.  That said, if you run a large Web site, you have probably encountered these types of internal issues:

For a few years, I hosted a fun annual scavenger hunt in the Adams Morgan / Dupont Circle area of Washington, DC.  Before everyone raced out with the clue list, I would go over the rules --  everyone would roll their eyes and groan at this

Many technical groups within organizations feel that they own all things technical and therefore should define requirements (for example, CMS requirements) and technical standards (for example, the Web Tools and Applications standards team that we re