Web Governance

Are you struggling to manage your Web site? Do stakeholders in your organization constantly clash over who "owns" your Web presence? Our Web governance services can help establish a framework to ensure more collaborative and productive Web operations.

We'll help you define decision-makers. Figure out a plan for setting Web policy. Enforce consistent Web standards for Web content, Web data and Web applications. And get on the path to a more successful Web site.

What it is
The Web governance process establishes the decision-making authorities in your organization. It also sets a framework to help those decision-makers create policy and standards for your Web properties. To do this, we assess your current Web program, identify breakdowns and develop long-term solutions. Then, we help you create policy and standards that support your organization's overall strategy and structure.

How to get started
Choose from a variety of our governance consulting services:

Web governance plan
The Web governance plan offers an in-depth assessment of the organizational decision-making patterns that affect your Web presence. You'll identify specific governance roadblocks—like undefined final authorities on Web-related decisions—that keep your Web site from succeeding. At the end of this process, you'll get short- and long-term recommendations for fixing your Web governance problems.

Web governance scorecard
Get a quick, non-biased assessment of your Web governance strengths and weaknesses. The scorecard rates your risk level in Web governance and provides high-level recommendations for improvement.

Web governance workshop
In this one-day working session, you'll explore the components of the governance lifecycle. You’ll also learn best practices, discuss your organization's decision-making processes and draft a governance framework.

Additional services
You can also choose from more specialized consulting services, which can be completed separately or as a part of a Web governance plan:

Web governance framework
Develop a framework to govern all aspects of your Web presence. We'll help you identify the chain of Web decision-makers in your organization. We’ll also help you assemble a team for creating and enforcing Web policy and standards.

Web policy audit
Get an analysis of your current Web policy—legal, compliance-related, editorial and technical. We'll find any problem areas and help you align this policy with your organization's core values and business objectives.

Web standards audit
See if your Web standards are carrying out the objectives established in your Web content strategy. We'll review your existing Web standards, identify gaps and provide recommendations for fixing the areas that need attention.